Last Updated: 2025/7/15

Welcome to Nepal Daura Suruwal House. By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully before making any purchase.

1. Use of the Website

    • You agree to use this website for lawful purposes only.

    • You must not misuse the site or attempt to interfere with its functionality or security.

2. Product Information

  • We make every effort to display products accurately. However, colors may vary slightly depending on your device’s screen.

  • All product descriptions, images, and prices are subject to change without prior notice.

3. Orders

  • Orders are processed only after full or confirmed payment.

  • Once an order is confirmed, changes or cancellations may not be possible.

  • We reserve the right to cancel an order due to stock unavailability, incorrect pricing, or suspected fraud.

4. Custom & Wholesale Orders

  • Custom-size or bulk/wholesale orders are non-refundable unless there is a manufacturing defect.

  • Estimated delivery times for custom orders may vary based on complexity and quantity.

5. Pricing & Payments

  • All prices are listed in NPR (Nepalese Rupees) and are inclusive of applicable taxes unless mentioned otherwise.

  • We accept payments via eSewa, Khalti, bank transfer, and cash on delivery.

6. Shipping & Delivery

  • We aim to dispatch orders within 1–3 business days.

  • Delivery time: 3–5 working days.

7. Returns & Exchanges

  • Return requests must be made within 3 days of receiving the product.

  • Products must be unused, unwashed, and in original condition to qualify.

  • Custom and wholesale orders are not eligible for return or exchange.

  • Read our Return Policy for complete details.

8. Privacy Policies

  • We are committed to protecting your privacy. Your personal data will only be used to process your order and support your shopping experience.

  • See our full Privacy Policy for details.

9. Intellectual Property

All content, images, and designs on this site are owned by Nepal Daura Suruwal House and may not be copied or reused without permission.

10. Limitation of Liability

  • We are not liable for any indirect or consequential damages arising from the use of our products or website.

  • Our maximum liability is limited to the value of the product purchased.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on this page with the effective date.

📩 Contact Us

If you have questions about our terms, please contact us at:
📞 9849944593, 9851233034